Product Warranty

We provide 1 Year Carry-In Warranty.

For 1 year from the date of purchase, Kyari will repair or replace (at our option) defective parts at no cost to the customer.

Our warranty does not cover all issues, such as the ones below:

– Normal wear and tear, or cosmetic blemishes occurring as a result of use.
– Damage caused by the customer (misuse, accident, abuse, storm damage, etc.)
– Aesthetic changes that do not affect the general operation.

This warranty applies only to customers who purchased directly from Kyari or an authorized dealer and does not cover second-hand purchases. While the warranty does cover products sold through authorized dealers, customers who purchased their Kyari products from a dealer must submit the warranty claim enquiry through the dealer they purchased from.